# Guava Documentation

- [Quickstart](https://docs.goguava.ai/getting-started/quickstart.md): Install the Guava CLI and run your first voice agent
- [Quickstart (SDK-only)](https://docs.goguava.ai/getting-started/sdk-quickstart.md): Install the Guava SDK directly and run an example agent
- [Guava Architecture Overview](https://docs.goguava.ai/getting-started/architecture-overview.md): How Guava's Dialog System and your Expert work together on every call
- [Inbound Q&A](https://docs.goguava.ai/getting-started/inbound-rag-example.md): Build an inbound agent that answers policy questions with RAG
- [Inbound Form Filling](https://docs.goguava.ai/getting-started/inbound-form-filling.md): Build an inbound agent that collects information from callers
- [Outbound Scheduling](https://docs.goguava.ai/getting-started/outbound-scheduling.md): Build an outbound agent that schedules appointments
- [Agent](https://docs.goguava.ai/sdk-reference/agent.md): The entrypoint for creating Guava voice agents
- [Task](https://docs.goguava.ai/sdk-reference/tasks.md): The unit of work your agent completes on a call
- [Field](https://docs.goguava.ai/sdk-reference/field.md): Collect structured data from the caller
- [Automated Testing for Guava Agents](https://docs.goguava.ai/sdk-reference/agent-testing.md): Test your agents end-to-end with your existing testing framework
- [Runner](https://docs.goguava.ai/sdk-reference/runner.md): Serve multiple agents in a single process
- [Client](https://docs.goguava.ai/sdk-reference/client.md): Manage account-level resources
- [on_question()](https://docs.goguava.ai/sdk-reference/on-question.md): Answer caller questions the agent can't answer from context
- [on_action_request() / on_action()](https://docs.goguava.ai/sdk-reference/on-action-request-execute.md): Classify and execute caller requests
- [on_task_complete()](https://docs.goguava.ai/sdk-reference/on-task-complete.md): React when the agent completes a task
- [on_caller_dtmf()](https://docs.goguava.ai/sdk-reference/on-caller-dtmf.md): React to keypad presses from the caller
- [on_agent_dtmf()](https://docs.goguava.ai/sdk-reference/on-agent-dtmf.md): Observe keypad presses sent by the agent
- [on_session_end()](https://docs.goguava.ai/sdk-reference/on-session-end.md): React when a call session ends
- [on_agent_speech()](https://docs.goguava.ai/sdk-reference/on-agent-speech.md): Receive every utterance spoken by the agent
- [on_caller_speech()](https://docs.goguava.ai/sdk-reference/on-caller-speech.md): Receive every utterance spoken by the caller
- [on_escalate()](https://docs.goguava.ai/sdk-reference/on-escalate.md): Handle requests to escalate to a human
- [set_task()](https://docs.goguava.ai/sdk-reference/set-task.md): Direct the agent toward a new goal mid-call
- [set_persona()](https://docs.goguava.ai/sdk-reference/set-persona.md): Set the agent's name, organization, purpose, and voice for a call
- [send_instruction()](https://docs.goguava.ai/sdk-reference/send-instruction.md): Send a real-time instruction to the agent without changing the task
- [set_variable() / get_variable()](https://docs.goguava.ai/sdk-reference/get-set-variable.md): Pass per-call data between agent handlers
- [set_language_mode()](https://docs.goguava.ai/sdk-reference/set-language-mode.md): Let the agent understand and respond in additional languages
- [transfer()](https://docs.goguava.ai/sdk-reference/transfer.md): Hand the call off to another phone number or SIP address
- [hangup()](https://docs.goguava.ai/sdk-reference/hangup.md): Let the agent close the conversation naturally, then end the call
- [reach_person()](https://docs.goguava.ai/sdk-reference/reach-person.md): Confirm you have the right person on the line for outbound calls
- [set_voicemail_action()](https://docs.goguava.ai/sdk-reference/set-voicemail-action.md): Tell the agent what to do if it reaches an answering machine
- [read_script()](https://docs.goguava.ai/sdk-reference/read-script.md): Speak a verbatim opening statement at the start of a call
- [add_info()](https://docs.goguava.ai/sdk-reference/add-info.md): Give the agent additional context for the call
- [get_field()](https://docs.goguava.ai/sdk-reference/get-field.md): Retrieve values collected by the agent
- [Intent Helpers](https://docs.goguava.ai/sdk-reference/intent-helpers.md): Classify caller requests into your predefined intents
- [DocumentQA](https://docs.goguava.ai/sdk-reference/document-qa.md): Answer caller questions against your documents using RAG
- [DatetimeFilter](https://docs.goguava.ai/sdk-reference/datetime-filter.md): Match natural-language time requests against available slots
- [Vector Stores](https://docs.goguava.ai/sdk-reference/vector-stores.md): Ready-made vector store backends for DocumentQA local mode
- [CLI Reference](https://docs.goguava.ai/cli-reference/cli-reference.md): Commands, project configuration, and troubleshooting for the Guava CLI
- [Receiving WebRTC Calls on Guava Agents](https://docs.goguava.ai/guides/webrtc-calls.md): Let callers talk to your agent straight from the browser
- [WebRTC Widget](https://docs.goguava.ai/guides/webrtc-widgets.md): Embed a Guava voice agent on your website with a single script tag
- [Adding a Guava Voice Agent to a Base44 App](https://docs.goguava.ai/guides/base44-guide.md): Deploy a Guava agent and build a Base44 frontend that talks to it over WebRTC
- [Adding a Guava Voice Agent to a Lovable App](https://docs.goguava.ai/guides/lovable-guide.md): Deploy a Guava agent and build a Lovable frontend that talks to it over WebRTC
- [SIP Integrations](https://docs.goguava.ai/guides/sip-integrations.md): Receive inbound calls over SIP from an SBC, PBX, or softphone
- [SIP Transfers](https://docs.goguava.ai/guides/sip-transfers.md): How SIP REFER transfers work and how to choose transfer destinations
- [Cisco CUBE / CUCM](https://docs.goguava.ai/guides/cisco-cube-cucm.md): Integrate Guava with Cisco CUBE and CUCM
- [Twilio Programmable Voice / TwiML](https://docs.goguava.ai/guides/twilio-programmable-voice.md): Transfer Twilio Programmable Voice calls to a Guava agent using TwiML
- [Twilio Elastic SIP Integration](https://docs.goguava.ai/guides/twilio-elastic-sip.md): Connect a Twilio phone number to a Guava agent using Elastic SIP Trunking
- [Warm Transfers Using Twilio Programmable Voice](https://docs.goguava.ai/guides/twilio-warm-transfers.md): Brief a human representative before connecting the caller
- [SMS Messaging](https://docs.goguava.ai/guides/messaging.md): Send SMS messages from your Guava numbers and wait for replies
- [Outbound Campaigns](https://docs.goguava.ai/guides/campaign.md): Call many contacts with automatic retries, calling windows, and concurrency control
- [Agentic Tenacity](https://docs.goguava.ai/guides/agentic-tenacity.md): Warm up campaign contacts with pre-call SMS messages
- [Warm Transfers](https://docs.goguava.ai/guides/warm-transfers.md): Brief a human representative before connecting the caller
- [AI Customer Service with Amazon Connect](https://docs.goguava.ai/guides/amazon-connect-ai-customer-service.md): Route Amazon Connect calls to a Guava agent that answers questions and escalates
- [Appointment Reminders with Amazon Connect](https://docs.goguava.ai/guides/amazon-connect-appointment-reminder.md): Place appointment reminder calls and log outcomes as Amazon Connect tasks
- [CSAT Surveys with Amazon Connect](https://docs.goguava.ai/guides/amazon-connect-csat-survey.md): Run post-call satisfaction surveys and log results as Amazon Connect tasks
- [Product Support with Amazon Connect](https://docs.goguava.ai/guides/amazon-connect-product-support.md): Handle product support calls and create Amazon Connect tasks for follow-up
- [Deploy Your Agent to Guava's Managed Cloud](https://docs.goguava.ai/guides/deployment.md)
- [Deploying Guava Agents on Heroku](https://docs.goguava.ai/guides/deploy-heroku.md): Run a Guava agent as a Heroku background worker
- [Outbound & SMS Compliance](https://docs.goguava.ai/guides/outbound-and-sms-permissions.md): Register your organization for outbound calling and SMS
- [Phone Number Trust & Reputation](https://docs.goguava.ai/guides/phone-number-trust-reputation.md): Improve pickup rates for your outbound phone numbers
- [Release Notes](https://docs.goguava.ai/release-notes.md): What's new in Guava.
- [API Reference](https://docs.goguava.ai/api-reference/api-overview.md): Base URL, authentication, and general endpoints for the Guava REST API
- [Campaigns API](https://docs.goguava.ai/api-reference/campaigns-api.md): Create and manage outbound campaigns and their contacts over HTTP
- [Conversations API](https://docs.goguava.ai/api-reference/conversations-api.md): List conversations and fetch details, transcripts, and recordings
- [Messages API](https://docs.goguava.ai/api-reference/messages-api.md): Send SMS messages and list inbound and outbound messages
- [Delete conversation](https://docs.goguava.ai/api-reference/delete-conversation.md): Deletes a conversation, including its transcript and recordings.
- [Check component deprecation](https://docs.goguava.ai/api-reference/check-component-deprecation.md): Checks whether a given version of a Guava component is still supported.
- [Send SMS](https://docs.goguava.ai/api-reference/sms/send-sms.md): Sends an SMS from one of your organization's phone numbers.

## OpenAPI Specs

- [openapi](/api-reference/openapi.json)


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