Guava Architecture Overview

@agent.on_question
def on_question(call: guava.Call, question: str) -> str:
    # The agent will invoke this when the caller asks a question that can't be
    # answered from the current context. Use our ready-to-use RAG module. Or
    # plug in your own custom one.
    return document_qa.ask(question)

@agent.on_action_request
def on_action_request(call: guava.Call, request: str) -> list[SuggestedAction]:
    # The agent will invoke this callback when the caller requests a new action.
    # Use our ready-to-use intent classification system. Or plug in a custom one.
    return intent_recognizer.classify(request)

agent.onQuestion(async (call: guava.Call, question: string) => {
  // The agent will invoke this when the caller asks a question that can't be
  // answered from the current context. Use our ready-to-use RAG module. Or
  // plug in your own custom one.
  return await documentQA.ask(question);
});

agent.onActionRequest(async (call: guava.Call, request: string) => {
  // The agent will invoke this callback when the caller requests a new action.
  // Use our ready-to-use intent classification system. Or plug in a custom one.
  return await intentRecognizer.classify(request);
});

@agent.on_call_start
def on_call_start(call: guava.Call):
    call.set_task(
        "waitlist",
        objective="Add callers to the waitlist.",
        checklist=[
            guava.Field(key="caller_name", field_type="text"),
            guava.Field(key="party_size", field_type="integer"),
            guava.Field(key="phone_number", field_type="text"),
            "Read the phone number back to the caller to confirm.",
        ],
    )

@agent.on_task_complete("waitlist")
def on_waitlist_done(call: guava.Call):
    print("Added caller to waitlist:", call.get_field("caller_name"))
    # End the call, transfer, or chain into another task.
    call.hangup("Thank the caller and let them know we'll text when their table is ready.")

agent.onCallStart(async (call) => {
  await call.setTask({
    taskId: "waitlist",
    objective: "Add callers to the waitlist.",
    checklist: [
      guava.Field({ key: "caller_name", fieldType: "text" }),
      guava.Field({ key: "party_size", fieldType: "integer" }),
      guava.Field({ key: "phone_number", fieldType: "text" }),
      "Read the phone number back to the caller to confirm.",
    ],
  });
});

agent.onTaskComplete("waitlist", async (call) => {
  console.log("Added caller to waitlist:", await call.getField("caller_name"));
  // End the call, transfer, or chain into another task.
  await call.hangup("Thank the caller and let them know we'll text when their table is ready.");
});